FAQs

The association is run by the elected Board of Directors, which is comprised of unpaid volunteer officials (homeowners).  The management company works under the direction of the board.  The Board of Directors are not congressmen or congresswomen and cannot be contacted directly.  The management company is the homeowner’s conduit between themselves and the associations Board of Directors.  All homeowners are highly encouraged to attend Board meetings or get involved in the associations political process (elections).

Governing documents—including CC&Rs, Bylaws, Articles, and Rules & Regulations—are usually available through the homeowner portal or upon request from the management company.  They can also be found, and downloaded for free, on the Homeowner Hub page.

The Board of Directors sets assessments each year based on the association’s annual budget and projected maintenance needs, in compliance with Nevada law.

Typical expenses include landscaping, common-area maintenance, insurance for common property, management services, utilities for shared spaces, and reserve contributions for long-term repairs. Water, sewer, and trash are also covered by your monthly assessments.

Contact the management firm immediately.  Nevada law allows associations to create payment plans in certain situations, and early communication can help avoid late fees or collection actions.

Nevada law (NRS 116) outlines when and how late fees may be charged.  Homeowners must receive proper notice before collection actions escalate.

Generally, yes. Most exterior modifications require prior approval from the Architectural Review Committee (ARC).

Submit your plans, drawings, and required forms by downloading this form, filling it out, and sending it to us via contact form on the Contact page. Please do not forget to obtain your neighbors’ signatures.

Unapproved alterations may result in violation notices, required removal or modification, and fines.

The association’s gym and pool area are open 24/7/365.  For information on how to obtain common area keys, main vehicle gate clickers, or RFID tags, please email your inquiry through our new contact forms on the Purchase page.

Please identify in your email specifically which association you live in (X-IT HOA or TRAV, A CICC), your unit number, your full name, and if you are a renter or an owner. RFID tags are $18.00 each and can only be paid by check, made out to the association, specifically. Replacement or additional common area access keys are $20.00 each.

State law outlines what documents must be provided to buyers. These can be ordered through the management company’s resale platform.

Yes. Nevada requires sellers to provide buyers with current governing documents, financials, and other disclosures.

Your escrow company can provide this or you may request it from the management firm as part of the closing process.

If you are experiencing an emergency or urgent threat to life or safety, call 911 immediately. For non-urgent, non-emergency safety or security concerns, call 311. If you observe suspicious or prohibited activity in the community’s common areas, please contact (725) 301-1977.

If no one answers, please leave a detailed voicemail (not a text message) with full name, unit number, and specific details of your situation. Most community emergencies involve property damage or key common-area systems.

Call 911 for urgent safety issues. Contact the management company for HOA-related maintenance or facility emergencies.  Please be advised that your neighbors being loud, throwing a party, or kids in the pool area is not a matter the management company can address. In those instances, if necessary, call 311 for non-emergency safety or security concerns.